Due to COVID IT service desk ticket volume has reached 16%
Resolve Time
On average, it takes 24 hours to resolve a ticket.
High Costs
Escalating ticket levels from one to another is costly.
The Solution? Integration.
You can utilize a wide array of more than 400+ integrators within your IT ecosystem. Design and implement automation flows that best suit your needs with the vendor of your choice.
A powerful AI engine learns from your existing KB and historical support conversations to propose instant answers to your employees’ reports and questions. The automated responses save your time and efforts altogether.
Enjoy Pre-written Codes!
Don’t have time to write long codes? No problem! Human-X offers pre-written code nodes to construct
RPA flows that best help you with any given task. Thus, optimize your incident and service ratio while
lowering the response rate to more efficient levels.