Human-X RPA For The Ideal IT Helpdesk Support

The Common IT Support Problems

Ticket Volume

Due to COVID IT service desk ticket volume has reached 16%

Resolve Time

On average, it takes 24 hours to resolve a ticket.

High Costs

Escalating ticket levels from one to another is costly.

The Solution? Integration.

You can utilize a wide array of more than 400+ integrators within your IT ecosystem.
Design and implement automation flows that best suit your needs with the vendor of your choice.

Let The Mix Of Chat And RPA Solve Your IT Issues.

A powerful AI engine learns from your existing KB and historical support conversations to propose instant answers to your employees’ reports and
questions. The automated responses save
your time and efforts altogether.

Enjoy Pre-written Codes!

Don’t have time to write long codes? No problem! Human-X offers pre-written code nodes to construct RPA flows that best help you with any given task. Thus, optimize your incident and service ratio while lowering the response rate to more efficient levels.